Due to COVID-19 companies are forced to work remotely. But the question is If these companies decide to continue work remotely once the COVID-19 will pass. In my opinion when this pandemic end, business will never be the same. Now it’s the best time to switch business to work remotely. Let’s see how you can do it quickly and effectively.
It’s great to work remotely in the cloud
It could be difficult to lead a business remotely when the business is not in the cloud. Having a cloud is a key for successful remote company. There are a few great cloud solutions for business to consider. The most known are Google G Suite and Microsoft Office 365. It is tough to choose between them. Both are great option for business. Nevertheless, when it comes to switch business to work remotely, I will rather recommend Microsoft Office 365 instead of Google G Suite. Microsoft Office 365 has a lot of great features to properly manage your remote business. The most important Microsoft Office 365 solutions are following:
- Microsoft One drive – storage files in the cloud and exchange them between team members
- Microsoft Word, Excel, PowerPoint – everybody knows it. No comment needed
- Microsoft OneNote – keep your notes organized, forget about wasting paper
- Microsoft Teams – chat, meet, call, and collaborate all in one place
- Microsoft Bookings – let your clients book a meeting with you online
Remote Team Management
Once your business is in the cloud you have to manage your remote team. There are four functions of management: planning, organizing, leading, and controlling. Plan clear goals for each of your team members. Set up a software to clearly manage the progress of the goal achievement. One of the best methodologies of project management is Agile. Agile project management methodology will help you keep your team organized and show them the progress as it occurs. It’s good to choose the right software for Agile project management. I would recommend Trello. Trello helps you make and manage Agile boards easy. Beside it’s free.
Scientists proved that people who works remotely are more effective. But it does not mean that you should not control your team. The team without controlling could cause you troubles. So, control them. Set up daily meetings. Ask them to send you daily reports of completed tasks in the end of the day. You should meet your people online every day for short meetings to talk about tasks which are in progress. Beside that you should have extra meetings once a week and once a month to talk about long term goals and to control the progress of the goal achievement. For example, each Monday plan a goal for a week and control if your team achieved the goal set up a week ago. Do the same with the monthly goals, with a goal for each Q, and of course do not forget about to set up and control the goals for a year.
Microsoft Teams will be a great option to meet your team. Thanks to the Microsoft Meetings you can easily set up an online video meetings with the team and clearly see and hear each other.
Remote Sales Management
We are living in the XXI century. There was never easier to develop a successful business as it is today. With a good marketing strategy each company could reach the clients all over the world. Today customers do not expect you to have an office. They want you to deliver a high-quality product or service. Thanks to that you can find a lot of great solutions for the remote sales. First thing each company should do before its quest for the clients is to prepare a solid cloud CRM solution for business. One of the most known CRM solutions for business are: Microsoft Dynamics, Zoho CRM, Salesforce, or HubSpot. Each of them has a lot of great plugins that you can easily integrate like: chatbots, webforms, and great marketing solutions to help you improve your sales effectiveness.
If you have the CRM prepared, then you can integrate a lot of features for lead building. Some good options for lead building to consider could be Facebook Lead Ads, LinkedIn Lead Generation Forms, Content Marketing Strategy. Please also check my article about how to get more clients.
The most important in sales is to contact your clients quickly. If you do not somebody else does. Microsoft Office 365 will help you to connect with your clients quickly. Microsoft Bookings + Microsoft Teams is the best combination for quick online meetings with your clients across the globe. Microsoft Bookings allow you to prepare a form integrated with your calendar. Your client sees your availability in his time-zone. No need to bother about client’s phone number. Once the client books a meeting throughout Microsoft Booking’s form, he will receive unique URL address to connect with you via Microsoft Teams. Microsoft Teams is free for everyone. Even if the client does not have Microsoft Office 365, he still can connect with you totally free on each device: smartphone, tablet, or computer.
It’s good to have a solid, experienced business partner when you are willing to switch your business to work remotely. There are a lot of great companies which can help you successfully switch your business to work fully remote. If you do not have any, do not hesitate to contact me. I will try to do my best to help find the right one.